Vision and Strategy Back to Main ACES Page


Vision and Strategy
Our mission is to achieve excellence in the formulation and implementation of Customs and Excise initiatives aimed at:
  - realising the revenues in a fair, equitable and efficient manner
  - administering the Government's economic, tariff and trade policies with a practical and pragmatic approach
  - facilitating trade and industry by streamlining and simplifying Customs and Excise processes and helping Indian business to enhance its competitiveness
  - creating a climate for voluntary compliance by providing guidance and building mutual trust
  - combating revenue evasion, commercial frauds and social menace in an effective manner

Our Commitment:
We shall carry out our tasks with:
  - integrity and judiciousness
  - courtesy and understanding
  - objectivity and transparency
  - promptness and efficiency
We shall encourage and assist voluntary tax compliance by our clients.

Our Strategy:
To achieve our mission, we would focus on:
  - Enhancing the use of Information Technology
  - Streamlining Customs and Excise Procedures
  - Encouraging voluntary compliance
  - Evolving cooperative initiatives
  - Assisting in the formulation of Tariff policies
  - Combating Revenue evasion, commercial frauds and social menace effectively
  - Measuring conformance to service delivery standards
  - Developing professionalism and responsibility










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